Are Those Real?

When it comes time to hire a reputable air duct cleaner, one of the first things you’ll likely do is check company reviews. Good or bad, millions of people use reviews to make informed decisions. A favorable review or convincing testimonial may influence your decision to hire. On the other hand, a bad review could make it easier for you to write off a company.

Have you ever stopped to think, “What’s stopping a company from posting false reviews?” Not all company reviews are legit, and some may be the tactics of a scammer. Some disreputable businesses will pay a freelancer or even create fake profiles to positively review themselves. Others may go as far as writing negative reviews on the competitions’ profile in an attempt to discredit them.

How do you weed out the fake reviews and find trustworthy, reliable testimonials?

There are several ways to validate a real customer’s identity:

  • Real customers typically have a non-generic name and picture
  • Some sites will have a verified customer tag
  • Real customers have a presence on the site, such as friends or other connections. This would be specific to review sites such as Yelp
  • Despite fake reviews being against the law, they’re hard to regulate, so you’ll have to educate yourself on how to spot a fake review.

Signs of a fake review include:

  • Vague details and description
    • Someone who used a company’s services will have specific details about their experience. The review will be longer than a couple sentences and will likely mention results, how they found the company, and if they will (or will not) hire them again.
    • Pay special attention to the words of the review. Fake reviews will be short, sound generic, or use dramatic language. Real reviews are more moderate in praise.
  • Incorrect spelling or grammar
    • Because companies may hire freelancers to write reviews, a review that is full of errors can be a red flag. This could indicate that the reviewer was in a hurry, possibly because they were hired to write a lot of reviews, or the review was outsourced from another country. Correct spelling and grammar are signs of an honest review.
  • Reviews containing similar pictures or language
    • The odds of many reviewers saying the same thing about a service are small. When it comes to reviews you should expect to see a variety of testimonials. Multiple reviews using similar phrasing may be a sign of a scam.
    • The same goes for pictures. If multiple reviews have a similar profile photo, they’re probably fake.
  • Timing and number of reviews
    • Typically, it takes a while to accumulate reviews. Multiple reviews in a brief span of time (about 30 minutes) can be a red flag.

Hiring a NADCA member will help you weed out the scammers.

All air duct cleaning contractors must meet strict requirements to be a member of NADCA. These requirements were established to provide a higher level of assurance to consumers. Part of being a NADCA member means complying with NADCA’s code of ethics, which includes being honest and forthright with advertising.

Hiring a NADCA member to clean your air ducts will not only ensure the work is getting done by a legitimate company, and because NADCA members are certified, you can trust they have extensive knowledge in HVAC inspection, cleaning, and restoration methodologies.

When speaking to a contractor, make sure they can show proof of NADCA membership and certification. Luckily, NADCA makes it easy for consumers to find a legitimate air duct cleaner with the Find A NADCA Professional tool. Protect yourself from scammers by hiring your local NADCA-certified contractor.

What is Growing in Your Air Ducts?

Just because you can’t see mold doesn’t mean it’s not hidden behind wall or worse in your duct work. Mold thrives in dark, damp places, and can begin to grow within your ductwork undetected. If not removed quickly and carefully, this fast-growing fungus has the potential to take over your entire ductwork system.

So how harmful is mold? Not only can mold present serious health hazards, it can contaminate your ductwork and eventually break down the structure of your property. When mold levels begin to increase, those who are more sensitive to the fungus will experience greater effects. If left untreated, mold can present complications with both the respiratory and nervous system.

Our NADCA certified team has been providing quality duct cleaning services throughout Massachusetts and New Hampshire since 2005. Contact our team of professionals today to have your ductwork inspected for mold.

  • Mold Symptoms

If ingested or inhaled, mold spores can cause a variety of unpleasant and dangerous symptoms for everyone in the home. Some symptoms of mold exposure include:

  • Rashes
  • Chronic fatigue
  • Chronic coughing and sneezing
  • Irritation of the eyes, nose, or throat
  • Reoccurring headaches

If you are exposed to mold for a longer period, health risks can be more dangerous. Mold poisoning can produce symptoms such as nausea, vomiting, and bleeding in the lungs and nose. If you are experiencing any of these symptoms and suspect mold growth in your home, call our team right away to have your ductwork inspected. You can rely on the professionals at Aspen Air Duct Cleaning for prompt and careful mold removal.

Learn more about the dangers of mold growth from the Global Healing Center.

Preventing Mold Growth in Ductwork

Once the mold has been properly removed, you will want to prevent a future infestation. First, you should try to identify what caused the mold to grow the first time. High levels of moisture, warm temperatures, and limited lighting are factors that will make it easy for mold or mildew to spread. To prevent mold from growing in your home, we recommend you:

  • Reduce humidity levels. Elevated humidity levels will increase your risk of mold exposer. Use a dehumidifier to remove excess moisture from the air or speak with your local HVAC dealer to find a less humid heating and cooling system for your home.
  • Prevent water leaks. Inspect all moisture-creating sources to be sure they are directed and vented outside your home or building. Remember, mold can grow in as little as 24 hours, so it’s important to identify and stop leaks quickly.
  • Schedule annual ductwork service. Regular maintenance will help you prevent future mold growth and increase energy efficiency. Schedule your duct sealing service today and we will send out our qualified professionals to inspect air flow and seal all ducts.

If you are experiencing any of these symptoms and suspect mold growth in your home, call our team right away to have your ductwork inspected. You can rely on the professionals at Aspen Air Duct Cleaning for prompt and careful mold removal.

Original Article written by Atlantic Duct Cleaning

Can Duct Cleaning Help You Conserve Energy?

Most homeowners want to find ways to reduce living expenses, especially regarding their utility bills. The good news is that there is no shortage of ways to reduce energy consumption and lower electric bills.

Having an airtight home can help to stop energy waste through leaks around windows, doors, pipes, and vents. Homeowners will also enjoy the benefit of maintaining a set interior temperature. Using a programmable thermostat to roll back the temperature during the time you’re out of the house could significantly cut the costs for heating and cooling your home.

However, you might not realize that your ducts also play a role in the overall energy efficiency of your home. Just as a good dryer vent cleaning can ensure that your appliance operates at peak efficiency, regular residential air duct cleaning can help you to conserve energy and reduce your costs, not to mention improving interior air quality. Here are just a few ways in which air duct cleaning makes your HVAC system more efficient.

Blocked Vents

Think about what happens when you fail to dust and vacuum your home. Over time, dust, dirt, dander, and other detritus begins to build up on surfaces. You can see visible particulates gathering on surfaces in as little as just a few days.

When was the last time you had a professional clean your ducts? Never, you say? Imagine all the dust that’s been building up in them over the months and years that you’ve lived in your home.

Servicing your furnace and AC unit regularly and replacing filters can go a long way toward maintaining clean ducts. However, filters can’t catch everything. In addition, failing to check your vents could mean families of rodents may have taken up residence over time, building nests and leaving messes.

These conditions can even cause health concerns. They can also have a negative impact on energy efficiency as you place higher demand on your system to push air through and meet your heating and cooling needs. Regular vent cleaning can eliminate such concerns and improve efficiency.

Leaks

Ductwork is built to last, but over time fittings can deteriorate, this breakdown can lead to spots where your air leaks into the walls and crawl spaces in your home instead of making it to your living spaces. This will cause you to crank up the air in order to maintain your desired temperature, wasting energy and air in the process.

Other Issues

When you hire professional technicians to clean your ducts regularly, they may notice issues like moisture or mold. These signs may indicate your ducts have inadequate insulation. With properly insulated ducts you can greatly reduce energy needs and lower utility bills in the process.

Written by Fresh Aire

Common Misconception about the HVAC System in Newer Homes

With most all newly constructed homes comes freshly installed flooring, crisp cabinets and high expectations. But what about the air handling system of the home—the largest source of energy? Despite popular belief, the duct work and HVAC system of a newly constructed house may not be in top-notch condition and immaculate, like the rest of the home.

Since a common misconception among homeowners is that the HVAC system of a new build is clean, NADCA urges homeowners of new-construction builds to hire a company with a NADCA certified technician on staff to inspect ductwork and the air handling system of the home. HVAC ductwork is sometimes one of the first systems to be installed in a home and construction dust and drywall dust can make its way into a system during the building process.

Homes undergoing renovations can be exposed to similar amounts of dust and debris, which can impact the functionality of the air conveyance system. NADCA urges homeowners who are renovating their living space to consider the following:

  • Install high-efficiency disposable filters before beginning the renovation process and change them frequently.
  • If you hire a contractor, ask that the return vent, supply registers, and diffusers be sealed and the HVAC system is shut off during renovations that include demo work or other dust-contributing activities.
  • Discuss with your contractor ways to minimize the amount of airborne dust within your home.
  • Ask that poly-plastic barriers be installed and HEPA-filtered negative air scrubbers be used in the work area to “scrub” clean the air and keep dust from migrating to other areas of the house.

After the work in your home has been completed have a NADCA certified air duct cleaning company come in and evaluate the condition of your ductwork, it may still need cleaning.

What Is In Your Duct Work?

If you have duct work in your home, you have probably not given much thought to what is inside them. The average American home is about 35 years old, that is a lot of time for things to accumulate inside the duct work. While cleaning we often find small toys and food that has fallen down into the vents, here are some stories from fellow duct cleaners of the crazy things they have found.

                A few years ago, during a cleaning job, we found a box behind a register that contained $400 of Confederate money. We gave it to the homeowner, and she gave it to her children, who cashed it out. That $400 of Confederate money ended up being worth $100,000!

We got a call from a customer saying they had a mysterious odor in the home. Our technicians went into the home and they definitely smelled something very strong but couldn’t find anything obvious at the start. Finally, they took off the vent covers and found a dead skunk!

We were cleaning ductwork and in the basement of the establishment, there was a kitchen with a grill. Right above that was the bulkhead with an air duct blowing right over the grill, which we were cleaning. We took off the supply duct, shined a light in there and, low and behold, there was a giant, dead rat. In the course of cleaning, the gentleman befriended us and offered to make us lunch on the grill. We politely declined the offer.

We had posted a video of a cleaning job to our social media account and someone commented on it, “Wow, did you see the dollar bill get sucked in there?” The trunk line was really full of all kinds of junk, so I thought “Well, I’m not surprised that there was a dollar bill in that mess.” Later on, someone commented, “That wasn’t a dollar bill, that was a $100 bill!” I went into the truck and sifted through all the garbage to try to find it, but no luck.

We did a cleaning on an old rail car and found a pre-Civil War whiskey bottle stashed away in the ducts of the rail car. The bottle is now sitting in a museum somewhere.

All these stories and more can be found on NADCA’s website.

Give Your Home a Good Deep Clean

In the spring we start opening the blinds and the windows to let in all that fresh air and light but with that light streaming in you can now see the dust floating through the air in your home.  Having your air ducts cleaned can be like a breath of fresh air, cleaning out all that dust. Below are a few facts you should know when it comes time to have the ducts in your home cleaned.

Air ducts are going to get dirty.

Pet dander, dust, chemicals, and other contaminants are pulled into the HVAC system, where they can build up and possibly contribute to health problems. This is especially true for people with respiratory conditions, autoimmune disorders, or allergies.

Clean air ducts can save you money.

According to the U.S. Department of Energy, 25% to 40% of the energy used for heating or cooling a home is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. A clean HVAC system doesn’t have to work as hard, so it uses less energy.

There’s a wrong way to clean air ducts.

When you hire a professional cleaner, ask if they’re a member of NADCA, a trade association of the HVAC inspection, cleaning, and restoration industry. NADCA members have signed a Code of Ethics and invested time and resources into industry-related training and education. They also have general liability insurance.

Beware of air duct cleaning scams.

You should be aware that some non-NADCA companies use scare tactics and bait-and-switch methods to squeeze money out of their clients or don’t clean the HVAC system at all, let alone to the industry’s standards.

How to Tell You’re Getting A Professional Air Duct Cleaner:

Is the company able to show proof of NADCA membership and certification? Is the contractor willing to conduct a thorough inspection of the HVAC system prior to performing any work and disclose any problems discovered? Will the contractor clean the supply and return air ductwork, the air-stream side of the heat exchanger and the secondary heat exchanger? After cleaning, are access panels properly sealed; blower blades and compartment clean and free of oil, dust, and debris? Point a flashlight into the cooling coil. Does light shine through? It should if the coil is clean. Check to make sure the coil fins are straight and evenly spaced, and the coil drain pan is clean and draining properly. After cleaning, do the filters fit properly and are they the proper efficiency recommended by the manufacturer?

For the original article visit NADCA.

Clean Your Dryer Vent

Each year about 2,900 fires are caused by the dryer in your home, it is estimated to cause 5 deaths, 100 injuries, and $35 million in property damage. Failure to clean your dryer is the leading cause of home clothes dryer fires and the majority of these fires occur in the fall and winter months with the peak season being January. Here are some helpful tips on how to avoid becoming one of these homes.

  • Clothes dryer do’s
    • Installation
      • Have your clothes dryer installed by a professional.
      • Make sure the correct electrical plug and outlet are used and that the dryer is connected properly.
      • Read manufacturers’ instructions and warnings in use and care manuals that come with new dryers.
    • Cleaning
      • Clean the lint filter before and after each load of laundry. Don’t forget to clean the back of the dryer where lint can build up. In addition, clean the lint filter with a nylon brush at least every six months or more often if it becomes clogged.
      • Clean lint out of the vent pipe every three months.
      • Have your dryer cleaned regularly by a professional, especially if it is taking longer than normal for clothes to dry.
    • Maintenance
      • Inspect the venting system behind the dryer to ensure it is not damaged or restricted.
      • Put a covering on outside wall dampers to keep out rain, snow and dirt.
      • Make sure the outdoor vent covering opens when the dryer is on.
      • Replace coiled-wire foil or plastic venting with rigid, non-ribbed metal duct.
      • Have gas-powered dryers inspected every year by a professional to ensure that the gas line and connection are together and free of leaks.
      • Check regularly to make sure nests of small animals and insects are not blocking the outside vent.
      • Keep the area around the clothes dryer free of items that can burn.
      • If you will be away from home for an extended time, unplug or disconnect the dryer.
  • Clothes dryer don’ts
    • Don’t use a clothes dryer without a lint filter or with a lint filter that is loose, damaged or clogged.
    • Don’t overload the dryer.
    • Don’t use a wire screen or cloth to cover the wall damper. They can collect lint and clog the dryer vent.
    • Don’t dry anything containing foam, rubber or plastic. An example of an item not to place in a dryer is a bathroom rug with a rubber backing.
    • Don’t dry any item for which manufacturers’ instructions state “dry away from heat.”
    • Don’t dry glass fiber materials (unless manufacturers’ instructions allow).
    • Don’t dry items that have meet anything flammable like alcohol, cooking oils or gasoline. Dry them outdoors or in a well-ventilated room, away from heat.
    • Don’t leave a clothes dryer running if you leave home or when you go to bed.

Follow these helpful tips to help ensure you and your home stay safe.

Home Basics: Air Handler and Condenser

Owning a home can sometimes seem overwhelming, especially if you don’t understand how everything in your house works. For example, did you know that your air conditioning unit has more to it than just that piece that sits outside? You probably have an air handler in your basement or attic. Today, we are going to talk about the different parts of your HVAC system and where you might find them.

                So, lets start with that piece that sits outside of your house, you probably think of it as your “air conditioner”, this is your condenser. A condenser turns certain chemicals from a gas to a liquid by cooling it. This process happens repeatedly in order to cool the home. The condenser (in conjunction with the compressor) primarily works with a substance called refrigerant. The compressor turns that refrigerant, typically Freon, into a liquid. That liquid begins to travel through the condenser coils, and eventually the heat can escape. From this point, the liquid heads to a different part of the air conditioning unit (the evaporator) as a highly pressurized gas that is now cooler.

                The newly cooled air is then pushed throughout your home by your air handler, it is located in the attic, basement or a dedicated closet, and may closely resemble the shape of a gas furnace. Depending on the design of your home, an air handler may be a principal indoor component of your heat pump system. Depending on the season, the circulated air is either cool or hot; your air handler assists in regulating the circulation of indoor air and the temperature of the air in your home that you have set on your thermostat or control system. Your air handler consists of an evaporator coil, blower motor, air filter and the electrical and electronic components required to deliver enhanced levels of indoor comfort.

  • Coil:  The indoor coil or evaporator coil is a crucial component of the refrigeration cycle.
    • When your home requires cool indoor air, the coil is cold and removes humidity as the indoor air passes over it. This makes the conditioned air feel cooler throughout your home.
    • When your home requires warm indoor air, the coil is warm and transfers heat to the air that passes over it. This makes the conditioned air feel warmer throughout your home.
  • Blower Motor: The blower moves the air to the connected ductwork to circulate it into your indoor spaces. The blower motor may be a single speed, multi-speed or variable speed model.
  • Air Supply and Return Plenum Connections: Duct work is connected to your air handler by a plenum to
    • “supply” or deliver the conditioned heated or cooled air to your interior spaces
    • “return” the air to the air handler that needs to be heated or cooled
  • Filter: Before your air conditioned or heated air enters your ductwork, it passes through an air filter. The filter is intended to minimize the number of particulates circulated throughout your home, accumulate in the duct work, and land on the indoor components of your heat pump system.

The air is circulated through your home via ductwork, this involves the air being sucked from throughout the house into the heater/air conditioner, where it is heated or cooled, and pushed back through ducts into the living space. Both intake and output of air is critical to smooth-operating ductwork, not to mention heating, cooling, and indoor air quality.

Now that you know the basics of residential ductwork and air handlers, you can ask questions and speak intelligently with your contractor to be sure that you’re getting the system that’s right for you.

Have You Changed Your Air Filter Recently?

If you have a forced air HVAC system in your home you might think that the filter is improving your air quality, however, your air filter might not be improving the air quality. Air quality researchers have established that all that stuff floating though your air is bad for your health. Particles in your air that are 2.5 micrometers or smaller are the worst for your health, they can penetrate deeper into your lungs and end up in your blood stream. The best way to fight these particles is to filter the air but most homes only rely on the filter inside their HVAC system to do the filtering. Below you will find the 5 reasons that the filter in your HVAC system might not be helping your indoor air quality.

  1. No Filter!

This one seems like a no brainer but if you don’t have a filter installed there is not much filtration happening. I know it seems strange, but it happens! Sometimes a filter will get removed because it is in a difficult spot to reach, like a crawlspace. Sometimes you take it out and mean to replace it, but it slips your mind. All kinds of things can happen that lead to your filter being missing; this is not only harming the air quality in your home, but all that dirt and debris is getting into your duck work, blower, coil, and heat exchanger. Once all that dirt is inside your system it then spreads it throughout your home and causes strain on your system.

2. Bypassing the Filter

It doesn’t matter how nice the filter is if you don’t install it correctly. An incorrectly installed filter can let the air pass right by instead of through and this means your air is not being cleaned.

3. Not Enough Runtime

This one is not something a lot of people think about; your system might not be on long enough to make a difference. Your filter can only clean the air while your system is running, if your system is off then no air is being pulled through the filter. The best thing you can do to combat this is make sure the system you have in your home is the correct size and focus on minimizing the stuff that would need filtered out. You can do this by adding a standalone filter to your home or by Aerosealing your ductwork.

4. Not Changing or Using the Wrong Filter

Each system has different requirements when it comes to how often you should change your filter but if you don’t change it at all not only is the air not being filtered your system now has to work even harder to pull in air causing stress. The same thing can be said if you use the wrong filter, a basic filter is mostly designed to keep out pet hair, spiders, or lost socks. If you truly want to filter your air you need to invest in a MERV rated filter and the higher the number, the more stuff you filter out.

5. Filter in the Wrong Place

This one might also seem like a no brainer, but you would be surprised what we find when going to clean a HVAC system.

If you over come these obstacles, you should see an improvement in the air quality within your home.

Bailes, Allison. “Air Quality.” How Your House Works, 2012, pp. 99–105., doi:10.1002/9781118286074.ch5

Keeping up the Humidity

This time of year, it is common to wake up with a dry nose, or a scratchy throat. Later in the day you might even experience nosebleeds, chapped lips, dry skin, or an increase of acne. You might also notice an increase in static electricity, creaks in hardwood floors, or hardwood furniture starting to crack, these are all symptoms of the air becoming drier during the winter months. Which brings us to the question, what can I do about it?

                Warmer air holds more moisture than cold air and in winter that cold air seeps into your home.  While you can turn up your heat an make your home nice and toasty again just turning on the heat doesn’t bring moisture back into the air, for that you need a humidifier. Most people choose to use a portable humidifier but if you have an HVAC system you can install a whole home humidifier.

                A whole house humidifier should not be confused with a portable humidifier. A portable humidifier is a device that you plug into the wall and place in the middle of a room. These humidifiers can only control the humidity of one room at a time, and they require frequent maintenance like changing the water and keeping the device clean. A whole house humidifier, on the other hand, is installed directly in your heating system’s ductwork. When your furnace is cycling and heating air in your home, that air is also humidified by the whole house humidifier. This means that every room in your home can enjoy humidified air by using a single unit.

A whole house humidifier is installed in your ductwork near your furnace, either on the supply or return end. The unit is also connected directly to your home’s water supply. Inside of the humidifier is a either a humidifier pad, a rotating drum or a steaming system that is used to distribute water to your home’s air. While the humidifier is running, water continuously runs down the humidifier pad, is collected by the rotating drum or is misted into the device, depending on your model. When air from your ducts enters the humidifier, it is exposed to the water inside. The water evaporates into the air, which increases the moisture levels of the air that exits the humidifier on the other side. While your furnace is running, a portion of the air that it cycles is directed into the humidifier. That air goes through the humidifier and joins back up with the rest of your home’s airflow. As a result, all the air that’s delivered to your home has higher moisture levels, which effectively raises the humidity in every room.

Fortunately, whole house humidifiers require very little maintenance. If your model uses a humidifier pad or filter, the media typically needs to be replaced about once per year. If you have a steam humidifier, it simply needs to be cleaned annually. When having your whole home humidifier cleaned ensure you use a HVAC company familiar with whole home humidifiers, when improperly maintained they can lead to mold growth inside your duct work.